Shipping & Delivery

Shipping & Delivery Policy

At FernQDesigns, we are dedicated to providing a seamless shopping experience for our customers, including transparent and efficient shipping services. Below is an overview of our shipping policies:

Shipping Locations

We offer shipping exclusively within the USA.

Delivery Times

Our estimated delivery schedule is as follows:

  • Order Cutoff Time: Orders placed before 7:00PM EST will be processed the same day. Orders placed after this time will be processed on the next business day, potentially adding an extra day to the delivery estimate.
  • Handling Time: 1 to 3 business days (Monday through Saturday). Once processed, your order will be dispatched via one of our trusted carriers.
  • Transit Time: 4 to 8 business days (Monday through Saturday).
  • Estimated Total Delivery Time: 7 to 15 business days.

Carrier Services

We partner with reputable carriers to ensure reliable delivery:

  • United States Postal Service (USPS)
  • United Parcel Service (UPS)
  • FedEx

Shipping Costs

We offer standard shipping on all orders within the United States, with no minimum purchase requirement. If you order $50 worth of product, shipping will be free.

Order Tracking

Upon shipment, you will receive an email containing your tracking number. You can monitor your package's progress on our Order Tracking page.

Delivery Issues

If you encounter any issues with your delivery, such as delays or lost packages, please contact our customer service team promptly. We are committed to ensuring your order arrives safely and on time.

Contact Information

For any inquiries or assistance, please reach out to us:

  • Phone: +1-(701)-204-4629
  • Email: support@fernqdesigns.com
  • Address: 1497 SE 17th St. Fort Lauderdale, Florida 33316

Our customer service hours are Monday to Saturday, 9:30AM to 7:00PM EST. We strive to respond to all inquiries within 1-2 business days.

Our Guarantee

  • 30-Day Return Policy
  • 100% Secure Payment
  • Dedicated Customer Service
  • 100% Customer Satisfaction Guarantee

For more information, please visit our FAQs or Contact Us pages.

Effective Date: January 28, 2025